Frequently Asked Questions

A number of benefits are available from participating in therapy. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn.

Some of the benefits available from therapy include:

• Attaining a better understanding of yourself, your goals and values
• Developing skills for improving your relationships
• Finding resolution to the issues or concerns that led you to seek therapy
• Learning new ways to cope with stress and anxiety
• Managing anger, grief, depression, and other emotional pressures
• Improving communications and listening skills
• Changing old behavior patterns and developing new ones
• Deepening relationships within your marriage, friendships, and with family members
• Improving your self-esteem and boosting self-confidence

We do not waive the deposit seeing as it locks in your intake slot and ensures all individuals reaching out have equal access to intake slots.

We are fuly out-of-network and can offer a superbill.

Yes, you do not have to schedule immediately.

At this time due to high demand, we do not offer a sliding scale.

Not at this time; we can offer to schedule your intake for a later date into the future to accommodate financial needs.

The purpose of our evaluations is to provide you with detailed information about yourself regardless of diagnosis, therefore we do not refund based on diagnostic outcome.

Not at this time.

Yes, they can be booked after your intake session is confirmed. Testing appointment duration depends on the type of evaluation you’re receiving, and the age of the individual being tested. We do not book sessions for longer than 1-2 hours for minors and 2-3 hours for adults to be sure you save your energy. More often than not, testing is completed within 2-3 weeks of your intake.

Our testing business hours are Monday through Thursday from 9am to 5pm. We observe federal holidays. Testing appointments typically only occur in the morning hours, unless in rare circumstances where your evaluator determines it may be beneficial to test in the afternoon. We are able to provide a written or electronic medical excuse note on the day of your appointment(s) – this note cannot be provided in advance. You have the option to book your testing appointments in advance so that you can plan accordingly with your employer or school.

No, however, we can provide a superbill at the end of testing. On the day you receive your report, we will electronically send the superbill document to you via email for you to independently submit to your insurance company.

No, unfortunately these processes often require unpaid interviews (sometimes 1+ hours) and do not always guarantee you will receive any reimbursement.

No, any contact we have with people in your life is completely optional. You can let us know if there’s an important person in your life you’d like us to speak with and we will complete documentation for this during your intake.

Yes, the majority of the assessments we complete are for women or female-identifying individuals. We use measures that specifically look at masking and camouflaging behaviors and are very familiar with and comfortable with assessing this. We also believe you are the expert on your own experiences and will ask many questions about what life has been like to better understand any concerns you have or observations you’ve made.

Dr. Wieckowski has trained in assessment since 2016 and has been with Relucent since mid-2020. She specializes in evaluations related to development (ADHD and autism) and explaining test findings in a more human-to-human way (rather than giving you a bunch of numbers and scores to read through). She uses the therapeutic assessment approach, which is a way of collaborating with clients to help them seek answers to questions about themselves through testing.

Yes! We require a non-refundable $500 deposit in order to book your intake. However, at the time of your intake you can choose to not move forward with testing if it doesn’t feel like a good fit or if you change your mind. The deposit covers the cost of your intake visit and no further charges will be made if ending the process at the intake.

Yes, at the time of your intake this can be discussed with your assessor. An assessor’s role is to help you decide what you could explore through testing and provide options about how to proceed.

For testing appointments, you must notify us at least 2 business days prior unless it’s due to emergency or medical reasons. Cancellations or changes made with less than 2 business days’ notice will be charged for the time reserved. We do not want you to arrive to your appointment sick – if you show any signs of physical illness, you would be expected to contact your assessor immediately to reschedule. If we are not contacted prior to your scheduled appointment time, even if for emergency or medical reasons, you will be charged for the time we are waiting to hear from you. This protocol is in place to be sure all clients have an equal and fair opportunity to receive their evaluation in a timely manner.

Great question – psychological assessment is a specialty service that provides you with a quick, in-depth look at your brain and helps to explain your life experiences. It takes many years of education and practice to provide a proper assessment. There are also many hours of work face-to-face with you as well as hours of preparation before and after you’re tested to complete the assessment process. At Relucent, we strive to make sure that our fees appropriately reflect the high level of service provided based on location of service.

Yes, at the time of your intake this can be discussed with your assessor. An assessor’s role is to help you decide what you could explore through testing and provide options about how to proceed.

Our assessment reports are very thorough and include an in-depth explanation of what was found from testing. We often break reports into sections, depending on what questions you are having answered. Common sections include Social-Emotional Functioning, Cognitive Functioning, and diagnosis-specific answers. Regardless of the findings, we strive to write our reports in language that you can understand (instead of just showing you numbers and using clinical terms) and in a way that provides you clear steps for moving forward while more deeply understanding yourself. We are also happy to provide local referrals for any recommendations made in the report. We will provide you with your full report a few weeks after testing is complete and then we will review this with you during a one-hour virtual meeting. We also offer a redacted copy (summary of the findings) that you can give to your medical team, school, etc. if needed.

We do not currently work with payment plan companies. We can delay scheduling to accommodate financial needs (this means we will book your intake at a later time). We cannot provide a report until payment is received in full – we don’t do payment plans to prevent any delays in this process.

No, we do not share the specific names of tests that you’ll be given in advance. This is for two reasons. One is to protect the security of the testing environment, and the other is because you don’t need to do any type of preparation or studying for the testing experience. Even if you’ve taken the same or a similar test before, we still administer the tests that we know will get you the best answers for your question(s).

Yes, it is definitely worth it to get an evaluation! We know it is a lot of money for most individuals to spend at once, however we’ve seen over the years that the value that comes from our assessments makes it financially and emotionally worth it. Regardless of whether or not you receive a diagnosis, you would be provided with a lot of information about yourself that can help with future planning and building self-confidence. Our assessment style is also very collaborative, so if at any point along the way you had concerns or doubts about the process, your assessor would be more than happy to see what can be done to help testing continue to feel beneficial.